jilboss Privacy Policy

1. Introduction

jilboss ("we," "us," or "jilboss") is an online casino and sports betting platform operating in the Philippines. We are committed to protecting the privacy of our players and to handling personal information in a manner consistent with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations.

This Privacy Policy applies to all personal data we collect, use, and process in connection with your use of the jilboss website, mobile application, and all related services (collectively, the "Platform"). By registering for a jilboss account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection law, jilboss acts as the personal information controller ("PIC") in respect of the personal data you provide when using our Platform.

jilboss has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. Contact details for the DPO are provided in Section 15 of this Policy.

3. Personal Data We Collect

jilboss collects the following categories of personal data in connection with the operation of the Platform and our legal obligations:

3.1 Identity & Account Data

• Full legal name as it appears on a government-issued ID
• Date of birth (for age verification — minimum 21 years)
• Username and encrypted password
• Government-issued ID type and number (e.g., Philippine National ID, SSS, UMID, driver's license, or passport)
• Profile photograph where submitted for KYC

3.2 Contact Data

• Email address
• Philippine mobile phone number
• Residential address (province, city, barangay)

3.3 Financial & Transaction Data

• GCash account number or PayMaya account reference
• Bank account details (for BPI, BDO, or Metrobank transfers)
• Deposit and withdrawal transaction history
• Account balance and bonus balance history

3.4 Gaming Activity Data

• Games played, bet amounts, win/loss outcomes
• Session durations and login timestamps
• Responsible gaming tool usage (deposit limits, self-exclusion records)

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Cookies and session identifiers
• Referral source and Platform navigation data

4. How We Collect Your Data

jilboss collects personal data through the following means:

• Direct submission: Information you provide when registering a jilboss account, completing KYC verification, making a deposit or withdrawal, or contacting customer support.
• Automated collection: Technical data collected automatically when you access the Platform, including via cookies, log files, and analytics tools.
• Payment processors: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and card networks in connection with your deposits and withdrawals.
• Third-party verification: Identity and document verification data from KYC service providers used to confirm the authenticity of government-issued IDs submitted to jilboss.
• Regulatory sources: Data received from PAGCOR or other regulatory authorities in connection with licensing compliance and player protection obligations.

5. Purposes of Processing

jilboss processes your personal data for the following purposes:

• To create, maintain, and manage your jilboss account
• To verify your identity and age in compliance with PAGCOR requirements and the DPA
• To process deposits and withdrawals via GCash, PayMaya, and Philippine bank channels
• To deliver and improve the games, features, and services available on the Platform
• To detect, investigate, and prevent fraud, money laundering, collusion, and other prohibited activities
• To respond to customer support inquiries and resolve disputes
• To administer bonuses, promotions, and loyalty rewards
• To enforce responsible gaming limits, self-exclusion orders, and player protection obligations
• To comply with applicable Philippine laws, regulatory directions, and court orders
• To send marketing communications where you have provided consent (you may withdraw consent at any time)

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, jilboss processes your personal data on the following lawful bases:

• Contractual necessity: Processing required to perform the contract between you and jilboss — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulations, including KYC, AML, and responsible gaming requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and improvement of our services, where such interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, where you have provided explicit and freely given consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

jilboss does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and card networks — solely to process your financial transactions.
• Game providers: Licensed game studios and live dealer operators — solely to the extent necessary to deliver the relevant game to your session.
• KYC and fraud prevention providers: Third-party identity verification and risk management services used to protect jilboss and its players from fraud and AML risks.
• Regulatory authorities: PAGCOR and other competent Philippine government agencies — where legally required or in response to a valid regulatory direction or court order.
• Corporate transactions: In the event of a merger, acquisition, or sale of assets involving jilboss, your data may be transferred to the relevant successor entity subject to equivalent privacy protections.

All third parties who receive your data are contractually bound to use it only for the specified purpose and to maintain appropriate security standards consistent with the DPA.

8. Data Retention

jilboss retains your personal data for as long as your account remains active and for such period thereafter as is required by applicable law or necessary for legitimate business purposes, including:

• Financial and transaction records are retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine anti-money laundering legislation.
• KYC documentation is retained for a minimum of five (5) years from the date of account closure.
• Gaming activity data is retained for a minimum of three (3) years from the date of the relevant session.
• Marketing consent records are retained for as long as consent remains valid and for a reasonable period thereafter to demonstrate compliance.

Where data is no longer required for any lawful purpose, jilboss will securely delete or anonymize it in accordance with our internal data lifecycle management procedures.

9. Security Measures

jilboss implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:

• 256-bit SSL/TLS encryption on all data transmitted between your device and jilboss servers
• Encrypted storage of sensitive personal data and financial information at rest
• Role-based access controls limiting internal access to personal data to authorized personnel with a legitimate operational need
• Multi-factor authentication for internal systems and for player accounts on new devices
• Regular security audits and penetration testing conducted by independent third-party security firms
• Incident response procedures in place to detect, contain, and notify affected individuals of any personal data breach in accordance with NPC (National Privacy Commission) requirements

10. Cookies & Similar Technologies

jilboss uses cookies, web beacons, and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function, including maintaining your logged-in session and remembering your language and currency preferences.
• Analytics cookies: Used to understand how players navigate and use the jilboss Platform, enabling us to improve the user experience. Data is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotions and to measure the effectiveness of marketing campaigns, only where you have provided consent.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the jilboss Platform. Detailed cookie settings and consent management are accessible from the cookie banner displayed on your first visit to jilboss.org.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012 (Republic Act 10173), you have the following rights with respect to your personal data held by jilboss:

• Right to be informed: To be notified of how your personal data is collected, used, and shared.
• Right of access: To request a copy of the personal data jilboss holds about you.
• Right to rectification: To request correction of inaccurate or incomplete personal data.
• Right to erasure: To request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to applicable retention obligations.
• Right to object: To object to processing based on legitimate interests, including profiling and direct marketing.
• Right to data portability: To receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: To file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your rights under the DPA have been violated.

To exercise any of these rights, contact the jilboss Data Protection Officer using the details in Section 15. jilboss will respond to all valid requests within thirty (30) days in accordance with NPC guidelines.

12. Children's Privacy

The jilboss Platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations and Philippine law. jilboss does not knowingly collect personal data from persons under 21 years of age. If we become aware that a minor has registered an account or submitted personal data, we will immediately suspend the account, delete the data, and take appropriate action.

If you have reason to believe that a person under 21 years of age has created a jilboss account, please contact our support team immediately via live chat or email.

13. Cross-Border Data Transfers

Some of jilboss's service providers and game studio partners may be located outside the Philippines. Where personal data is transferred to a recipient in another jurisdiction, jilboss takes reasonable steps to ensure that adequate protections are in place, consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

Such safeguards may include contractual clauses requiring the recipient to apply equivalent data protection standards, or where the receiving jurisdiction has been assessed to provide an adequate level of protection for personal data.

14. Changes to This Privacy Policy

jilboss reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. Where changes are material, we will provide notice via the Platform or by email to your registered address at least fourteen (14) days before the change takes effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the jilboss Platform following the effective date of any revision constitutes your acknowledgment of the updated Policy.

15. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jilboss, please contact our Data Protection Officer through the following channels:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that jilboss has not handled your personal data in accordance with the Data Privacy Act of 2012.